General Contractor Standards
A great remodeling experience takes more than just hiring a competent contractor.
The best companies to work with will guide you along every step of the process, will be reliable and honest, and will make sure you feel comfortable doing business with them. We’ve set up some expectations for ourselves to meet that standard:
Our Standards
We will communicate with you clearly.
We answer our phone or return your call within 1 business day. We give you pro-active progress updates every week we’re working on your project.
We will be cheerful & respectful.
Who wants to work with grouches? We don’t. Expect smiles, kind greetings, and cheerful communication every day. We are honored that you would consider us for your project and treat you like it. We promise to listen to your goals and do everything we can to meet them. Your time is valuable and we will not waste it with poor communication, blown promises, or shoddy work on your home.
We will show up on-time.
We show up when we say we will and complete work on-schedule. If a change-order requires a schedule change, we let you know right away with complete transparency and a solution to the problem.
Your project will be on-budget.
We honor our word, especially when it comes to the agreed cost of a project. If a change-order is needed, we will communicate with you immediately and request signed permission to proceed. We promise never to hit you with unexpected charges at the end of a project.
Your home will stay clean.
Our team tidies the site daily and does a deep clean every Friday so you don’t have to be embarrassed to show your friends the project over the weekend. We include dust protection and vacuum clean-up in every project that merits it.
You and your family will feel safe & secure.
Expect fully vetted, clean-cut, trained, and professional carpenters and subcontractors. No Yahoos allowed. Hazards are marked and blocked off. Weekly safety meetings are held with our team. We place secure key boxes on every site that merits one. Unless told otherwise, doors are locked when we leave each day.
We will be calm & productive.
No loud angry music. No cursing. No angry people. Just diligent crafstmen. We love what we do and so do our trades.
Our business is registered and insured.
We are fully compliant with State and Federal laws concerning registration, licensing, insurance, and workman’s comp. God forbid, but if there was an accident at your site, we’ve got you and our team covered.
Hi, I’m Nethaniel, owner of Ealy Construction.
3 in 5 people in the Moscow and Pullman area who contact us tell us that the other contractors they called either never called back, or failed to follow through with a proposal. As someone who values their time, I can’t stand having that done to me. Ealy Construction refuses to do that to others. We believe that no one should have to put up with unprofessional contractors or sub-par work.
Here’s my promise to you: We won’t waste your time. We will answer the phone when you call. We will treat you like a real person. We hold ourselves to a higher standard and it shows when you see how our clients talk about working with us. Give us a call and see if working with us will be a good fit for your next project.
Our phone number is (208) 596-1181. We look forward to hearing from you.
Sincerely,
Nethaniel Ealy